The next few months will see a series of enhancements which will ensure and, hopefully, accelerate, the growth of our game-changing crime information-sharing platform.
Of course, we’ll be continuing to listen, and respond, to customers’ requests for product enhancements. But over the last few months we’ve been working to specify and plan a raft of major, interlinked projects which, taken together, we’re calling ‘Disc 2’. And over the next few months we’ll be rolling them out.
Disc has always brought together separate but closely linked functions: offender management, crime report management, current awareness management and membership and compliance management. By splitting these functions into ‘modules’ Disc will become even easier to configure to suit customers’ own specific needs, as well as helping to deliver an even-more intuitive Admin Centre.
For most customers, these modules will continue to be delivered in a single ‘bundle’. However, as our range of customers expands, some will already have their own reporting, or case management systems, or ways of managing their staff within Disc. Some customers may wish only to use Disc’s current awareness features, for example, and want to bolt it on to their existing in-house systems.
Modularising Disc will enable organisations like these to make the most of specific Disc features, without replacing systems that they already use, and to pick and choose which Disc functions they wish to implement.
Customisation of Incident Report forms
As Disc’s customer base has expanded, it has moved into new markets.
The expansion has been ‘organic’ – Disc customers still share the same core requirements: the management of low-level crime and anti-social behaviour (ASB) and the people involved in it. But while Disc has traditionally focused on retail, business and night-time crime and ASB – and will continue to do so – new customers with other interests have been drawn to Disc.
Disc 2 will enable customers to specify their own types of incidents rather than adopt the standard Disc incident types. So, a Ruralwatch scheme for example, can capture data on country-side criminal and ASB activity, or an industrial estate can record incidents of criminal damage, trespass, theft of catalytic converters and other offences of relevance to them.
Whatever incident types a customer chooses to define, Disc 2 will generate a full range of analytics – including new ‘Heatmaps’ and filters by location, time-of-day and much else.
Some customers, for example, those involved in multi-agency community safety partnerships, use Disc to share personal data of vulnerable persons among different agencies working on the same project.
Disc 2 will build on this to enable Group Managers to specify ‘tasks’ which they can then allocate to one or more Members and then monitor each task’s status – whether ‘Tasked’, ‘In Process’ or ‘Delivered’. The aim is not to provide a case management system (there are plenty of those around) but instead to enable different agencies, each often with their own mutually incompatible systems, to work in a more efficient, ‘joined-up’ way.
Image editing tools
Images of Offenders (in Disc 2 we’ll be calling them ‘Subjects’) and other persons of interest are central to the Disc crime reporting and offender management system – but too often they require editing by the Disc Administrator before they can be shared with Members.
Disc 2 will introduce a range of easy-to-use but effective image-editing tools for re-cropping or rotating, which can ensure that mugshots are readily recognisable and properly presented. A new feature will also allow multiple images to be managed more easily and displayed more effectively.
Disc 2 will introduce more intuitive navigation to the Admin Centre. Reflecting the new modular structure, together with revised naming conventions and more ‘context-specific’ help-text, the result will be an Admin Centre which even the newest user can find their way around in a matter of minutes, with minimal help from the Disc User manuals.
The use of separate ‘Must Read documents’, bulk-operation checkboxes on dataviews, a single dataview in which Members’ ‘permissions’ can be easily and quickly defined: these will all serve to ensure that Member, Authors and Administrator will be up-and-running with Disc in the minimum time.
Disc 2 projects will go live from October and we expect the full suite of enhancements will be in place by the end of 2020.
Do get in touch if you would like to see a live demonstration of Disc and its features.