Disc is by far the most widely used system of its kind, currently supporting over 500 Watch Groups – shopwatches, pubwatches and Business Crime Reduction Schemes and Partnerships – throughout the UK.
Watch Groups use Disc to protect their members’ property, premises, staff, customers – and profits. Using Disc they share current awareness with their members about immediate threats, and the identities of local trouble-makers. Many use Disc the manage ‘Exclusion Schemes’ – proven to reduce shoplifting and other low-level business crime.
Watch Groups don’t only generate benefits for their members. They also contribute to the wider community by helping identify opportunities for early-stage intervention and by working with police to pursue serious or prolific offenders through the courts.
Disc is configurable, to reflect the way each Watch Group prefers to work. It’s powerful, yet easy to use and manage. And it helps ensure, not only that members comply with their own Watch Group’s rules, but also that the group itself complies with all-important data protection obligations.
The more members participate in their Watch Group, the more effective the Group is in delivering benefits to them. Disc maximises that participation thanks to powerful ‘engagement tools’ that bring members back to Disc time and time again, establishing it as an important part of each member’s working procedures.
Every Disc implementation is entirely autonomous, configured and controlled by each Watch Group. But the Disc system enables each to link with any others – with mutual consent – to share their information quickly and efficiently between neighbourhoods, across counties and police force areas, regionally and nationally.
For Watch Group Members…
Members receive information about local low-level crime and ASB, view local troublemakers and submit reports quickly and conveniently.
Communications Platform |
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| Accessible: through Disc App and Disc Desktop | |
| Reliable: always available; 99.99% availability | |
| Intuitive: easy-to-use; no training required | |
| Express Login: fast yet secure access through Disc App | |
Current Awareness |
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| Receive Alerts, news, documents, up-coming events and ID-Soughts | |
| Instant Messaging and emailed Alerts for urgent/important messages | |
| Automated eNewsletter sent every week; tap/click-through to full details in Disc | |
Offender Galleries |
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| Find offenders easily and quickly | |
| Offender Captions to indicate violence, use of needles etc | |
| One-tap/click on offender to view details and submit reports | |
Reporting |
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| One-tap/click on Offender to submit incident or intel report | |
| Report forms optimised for quick completion | |
| Multiple images including CCTV footage | |
| Add new offenders quickly | |
| Direct-to-Police crime reporting with optional Witness Statements | |
| Report ‘public realm’ issues direct to third parties | |
| Private access to own incident reports | |
Account and security settings |
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| Review and revise contact details at any time | |
| Reset password and/or Express Login at any time | |
| Optional Two-Step Authentication for added security | |
For Watch Group Administrators….
Each Administrator configures, manages and ensures compliance of their Disc system through their ‘Admin Centre’
Configuration and set-up |
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|---|---|
| Consultancy on GDPR compliance and ‘Best Practice’ | |
| Full set of ‘Model’ GDPR-related obligatory documentation | |
| Full training support; self-paced manuals; on-demand Zoom sessions with Customer Support Team | |
| Easily configure wide range of features to suit local requirements | |
| Short, simple online confirmation of Terms & Conditions and Data Processor Agreement | |
Content management |
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| Alerts, News, Document library, up-coming events, ID-Soughts | |
| Instant Messaging to all, or groups of, members | |
| Automatically create and send eNewsletter to all members each week | |
| Display advertisements in Disc Desktop and eNewsletter; monitor click-throughs | |
Offender management |
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| Manage multiple offender galleries and ‘Exclusion Schemes’ | |
| Automated management of Gallery expiries and irrevocable data deletion | |
| Link associated offenders | |
| Multiple, selectable images for each offender | |
| ‘Merge Offender’ tool to minimise offender duplication | |
| Manage offenders by name, offence, build, ethnicity, reporters etc | |
| One-click view/export of offenders’ Incident Reports to CSV/PDF | |
| One-click export of multiple offenders to CSV | |
Incident management |
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| Incidents to Process tools for speedy processing of submitted Reports | |
| Sort, search and filter incidents by offender, offence type, area etc | |
| One-click view/export of individual Incidents to PDF | |
| One-click view/export multiple Incidents to CSV/PDF | |
| Sort, search and filter Public Realm reports by type, area, status; one-click view/export to CSV | |
Member management |
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| One-click to add members | |
| Auto-email of configurable ‘welcome email’; click-through to ‘self-certification’ process | |
| Configurable ‘self-certification’ process, with ‘Must-Read’ documents for new members | |
| Sort, search and filter members by name, email address, user-category etc | |
| Automated configurable email alert to inactive members after 30/90 days | |
| ‘Coordinator Groups’ enable members to manage own membership sub-group | |
| Optional online Members Directory | |
Authors and joint administrators |
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| One-click creation/management of Authors | |
| One-click creation/management of Joint Administrators | |
Analytics |
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| Current month, 12-months to date and past 5 years analysis | |
| Analysis of Incidents, Members, Offenders, Reporters, Public Realm types, advertising | |
| Key Performance Indicators: selected analytics, exportable to PDF | |
Data Security |
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| Information Security Management Systems certified to ISO27001:2013 standard | |
| Complies with government’s NCSC’s Cloud Security Principles | |
| Annual Penetration Testing by certified third-party consultancy | |
| Monthly scans to PCI-DSS certification level | |
| Complies with government’s Cyber Essentials security standards | |
Data Protection |
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| Delivers online ‘offenders’ privacy information | |
| Deliver online ‘members’ privacy information within Self-Certification process | |
| ‘Model’ documents available to comply with GDPR obligations | |
| Compliant Instant Messaging system | |
| Compliant with GDPR principle of ‘Data Protection by design and default‘ | |
| Tools help identify possible abuse of login credentials by members | |
| Login data indicates possible abuse of members’ credentials | |
Networking |
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| Optional, configurable on a peer-to-peer basis | |
| Cross-Disc publishing of current-awareness information | |
| Cross-Disc offender-matching to identify travelling, prolific offenders | |
| Cross-Disc viewing of offender data across multiple Disc implementations | |
| Cross-Disc sharing of Incident Reports between Disc for Retailers and Disc for Watch Groups | |
| Cross-Disc viewing of Crime Reports in Disc for Police | |
