The effect of the policing gap grows ever more prevalent in our industry. The demand for help in managing low level crime on the high street and in local communities is growing by the week and we are seeing this at Disc with more and more new implementations coming on board. We are thrilled that shopwatch, pubwatch and other crime reduction schemes are choosing to use Disc as their reporting tool of choice and even more thrilled that major retailers are also starting to see the benefits of Disc in practice.
Welcome, to our latest customers!
Major shopping centre owner/operator chooses Disc
One of the UK’s largest owner/operator of shopping centres – including some of the UK’s most iconic – has adopted Disc for its internal incident reporting and offender management system. They were impressed with Disc’s functionality and user-friendliness – but also with Disc’s policy of ‘data protection by design and default’, ensuring users’ robust alignment with all-important Data Protection obligations. “Obviously we’re delighted,” says Charlie Newman, CEO of Littoralis, the company behind Disc, “and looking forward to seeing Disc supporting some of the best-known shopping centres and malls throughout the UK”.
High-end luxury retailer adopts Disc worldwide
One of the best-known luxury goods retailers in the world has chosen Disc to share current awareness and offender details throughout its international network of stores. The Disc App provides accessibility for security personnel into the company’s central control room, which works 24/7 supporting its stores across the world. “The customer maintains exceptionally high levels of internal and external security so the Disc ‘secure environment’ is a natural fit” says Charlie Newman. “As a specialist retailer, it’s also subject to threat from fraudsters who target super-high-end retailers like them. Sharing current awareness through Disc as well as identities of known offenders is key for them”.
Oswestry BID becomes ninth Disc system in West Mercia
Oswestry BID has adopted Disc to support its levy-payers. Oswestry is to use Disc to support the BID’s night-time economy. Once that is up and running it will look at extending Disc to cover daytime levy-payers too.
Letchworth BID – from confirmation to going live in just two weeks!
How long does it take to go live after choosing to implement Disc? For Letchworth Garden City BID (confirmed they wished to ahead with Disc on October 14th and went live on the 25th) it was less than two weeks! “Potential customers often ask us how long it will take to get Disc up and running” says Dave Jackson, Disc Customer Support Manager, “but really it entirely depends on the customer. I think Cribbs Causeway Shopping Centre outside Bristol was up-and-running within the same kind of period, and some may have been even quicker. But Letchworth shows just how quickly a BID can go live too. Of course the speed of implementation depends on many factors not least of which is how much time the Administrator can devote to configuring their Disc system and adding content; with our self-paced training manuals, new Administrators can take as much – or as little – time as they need. It’s great to have Letchworth Garden City on board so quickly!”
Reading Business Against Crime – the twelfth Disc system in Thames Valley
Reading BID has been using Disc to support Reading’s licensees and night-time economy since 2017. Now it has enabled Reading Business Against Crime to acquire its own Disc system to support its retailers and day-time economy. Reading Business Against Crime becomes the 12th Disc system in the Thames Valley police area.
Soho Road BID – the fifth Disc system, in West Midlands
Soho Road BID has adopted Disc, becoming the fifth Disc system in the West Midlands police area. The BID covers over two miles of Soho Road in Birmingham’s Handsworth area and contains some of the lowest-income communities in the UK. With only one major multiple in the BID area (Lidl), the vast majority of levy payers are small independent retailers that make up this strongly ethnic area. “It’s a great opportunity to demonstrate how Disc can fill ‘the policing gap’ in an area which suffers more than most from displacement of offenders from other areas of the city” says Disc CEO Charlie Newman. “We’re really excited to see Disc bring the kind of benefits to Soho Road that it has delivered in more conventional town- and city-centre BIDs. Many other areas like Soho Road can benefit from the way Disc reduces low-level crime and anti-social behaviour in these vulnerable communities, and this is a great opportunity to prove it”.
Uxbridge BID – the 30th Disc system in the London/Met police area.
We’re delighted that Uxbridge BID has decided to implement Disc. It becomes the 30th Disc system implemented in the London/Met police area and will be able to share data – including current awareness by Instant Messaging and emailed Alerts, plus information to identify prolific and travelling offenders – with Disc systems in adjoining areas on a peer-to-peer basis.
Ipswich Central has been a Disc user since 2015, at first simply to link together its street wardens but more recently to share information across its retail levy-payers. Now it has invested in a second Disc system to support Ipswich Pubwatch. Ipswich BID now has two entirely separate schemes – with different members and offenders – but both systems can be administrated through the same Disc Admin centre, making it almost as easy to manage both schemes as if it is just one.