BID:BIS Camborne: Supporting a Safer Town Centre with Disc

In October 2024, BID Camborne launched its Business Intelligence Scheme—BID:BIS—to support over 310 member businesses in the town centre. Developed to help tackle issues such as anti-social behaviour, persistent offending, and information silos, the scheme provides a centralised, secure system for intelligence sharing and community safety.

To power the scheme, BID Camborne implemented Disc, a platform designed to enable real-time updates, structured reporting, and improved collaboration between businesses, council officers, and local police.

The Impact

Disc has had a significant positive effect since its introduction in Camborne. Key features and results include:

• A single, secure system: BID:BIS operates through one Disc system for both the day and night-time economies, streamlining access and communication.

• Flexible user permissions: Members, administrators, and stakeholders have different access types, with content tailored to their roles.

• Active use of Instant Messenger: Used in particular by BID Camborne and the town’s Neighbourhood Policing Team to “update each other on relevant issues and persons of interest.”

• Ease of administration: BID Camborne describes the admin interface as “very easy and straightforward to use.”

• Strong member engagement: “Many of the users log in daily or multiple times a week,” and the BID monitors engagement closely. “We check who’s logging in and who’s not—and if we find people haven’t been on for a while, we contact them to see if they still want to be on the system.”

• Growth-friendly structure: Disc supports how BID:BIS is growing, with manageable access levels and system flexibility.

Real-World Success Stories

The scheme has played a role in several successful outcomes. A notable example includes the identification of a prolific graffiti offender:

“We’ve been able to gather intelligence on a prolific graffiti offender causing damage across Camborne and Cornwall. That case is going through the courts now.”

Police and Council Collaboration

Council ASB Officers and the town’s Neighbourhood Policing Team are set up as users within Disc. They actively use the platform to:

• Contribute intelligence

• Review submissions from businesses

An Information Sharing Agreement (ISA) was formally signed in June 2024, reinforcing the GDPR-compliant nature of the system and supporting its long-term sustainability.

Why BID Camborne Recommends Disc

“Disc has been excellent for deepening relationships with crime and safety stakeholders and speeding up targeted support where appropriate—and court action where necessary. I would recommend this platform to any BID or Town Centre Management organisation looking to provide secure support to share information amongst their members.” – Anna Pascoe, BID Camborne Manager

Disc has enabled BID:BIS to foster stronger connections between businesses and community safety partners, while offering a practical, easy-to-use tool for managing local crime intelligence. As the scheme grows, BID Camborne continues to use Disc to support safer streets and a more resilient business community.

Want to learn how Disc can support crime prevention in your area? Get in touch today.