How Disc is Enhancing Crime Prevention in Gravesham with G Safe

Gravesham, like many town centres, faces persistent challenges related to shoplifting, anti-social behaviour (ASB), and repeat offenders. Business owners, law enforcement, and the local community needed a centralised system to share intelligence and act swiftly to prevent crime.

To address these challenges, G Safe introduced Disc, a digital information-sharing platform designed to support crime reduction partnerships (BCRPs). Since adopting Disc two years ago, G Safe has revolutionised the way crime prevention operates in Gravesham, making intelligence sharing, real-time alerts, and offender tracking more efficient and effective.

The Impact of Disc

Disc has provided a one-stop platform for all crime-related information in the area, facilitating:

• Real-time crime prevention: Instant messaging allows businesses and police to respond rapidly to incidents, preventing crime before it escalates.
• Offender profiling: Businesses can track repeat offenders, providing police with the intelligence they need to take action.
• Community engagement: Members actively use the platform to report and receive updates on incidents, fostering a culture of shared responsibility.
• Tangible results: With 150 Disc users, G Safe recorded 505 instant messages in just one week during Safer Business Action Week—demonstrating the high level of engagement and effectiveness of real-time communication.

Real-World Success Stories

Disc’s impact is evident in multiple real-life crime prevention successes.

On October 11, 2024, a shoplifting incident was reported over the G Safe radio, with a photo of the offender shared instantly on Disc. A Business Support Officer, while making routine visits, recognised the suspect entering a nearby pub. Police were called, the offender was identified, and the stolen goods were recovered—just as he was about to enjoy a pint.

Another incident on October 16, 2024, followed a similar pattern. A shop flagged a theft via radio and Disc instant messaging, and business support officers identified the suspect in town. Police were alerted, stock was recovered from two stores, and the suspect was then also linked to a previous theft—demonstrating how Disc helps build a fuller intelligence picture over time.

Police and Council Collaboration

One of the standout benefits of Disc is its seamless integration with local law enforcement. Police officers have access to the Disc app on their work phones, enabling them to update members daily on arrests, prison sentences, and Criminal Behaviour Orders (CBOs). This has strengthened trust between businesses and the police, ensuring that every report made through Disc is taken seriously and contributes to wider crime prevention efforts.

Measuring Success with KPIs

G Safe uses Disc’s analytics and engagement tools to monitor crime trends and assess the impact of their efforts.

• Monthly reports track key crime categories such as theft, ASB, violence, drug-related offences, and begging.
• Engagement rates are monitored by comparing logins and the number of instant messages sent month-by-month.
• Annual reports combine these insights, providing a clear picture of crime trends and the effectiveness of interventions.

“We love the engagement tool, as it shows how active our members are. The value of goods recovered metric immediately demonstrates the cost-effectiveness of our BCRP.” Sophie Jordan explains, Crime Manager, G Safe.

Why G Safe Recommends Disc

For G Safe, Disc has become an essential tool for tackling crime in Gravesham. From real-time crime prevention to long-term intelligence gathering, the platform empowers businesses, security teams, and law enforcement to work together seamlessly.

Sophie Jordan says, “Disc helps us share information in real time to prevent crimes from happening, and in slow time to build offender profiles so we can identify the most prolific offenders for police action. By using Disc, we are the only organisation holding the full local intelligence picture.”

As G Safe continues to grow and evolve, they are eager to explore further enhancements within Disc, including the potential introduction of Disc’s Direct Crime Reporting feature. For now, Disc remains a game-changer in the fight against retail crime and anti-social behaviour in Gravesham.

Want to learn how Disc can support crime prevention in your area? Get in touch today.